Personnel-Related Development

Developments in Education

Changes concerning organizations, systems, and training structures (proffesional positions, shop-floor staff positions and global training) relating to education and human resources development are described below.

Year
Month
Organization, system, etc.
Proffesional position
Shop-floor staff position
Global development
1938
November
Toyota Technical Youth School opened



1939
April
Trainee education commenced (first class)



1951
April
Trainee education recommenced pursuant to Technician Training Order

TWI-JR*1Classes commenced

1952
January


TWI-JI classes commenced

1962
February
Toyota Trade School opened



March
Main building of Training Center completed



May
Training Center practical training plant completed



1968


Special training established for core personnel
TJM training for group leader (the Toyota version of TWI-JM) commenced




New training for core personnel created




Toyota technical specialization course established
(temporarily suspended in 2000)

1969
January

English conversation classes commenced

February
Education and Training Department established
Newly appointed manager training established
WSTC*2implemented as worksite senior personnel training

July

First management presentation held [14]


1970
February
Toyota Trade School renamed Toyota Technical High School
Assistant manager training and
deputy general manager training established


1971
March
Education Building completed

TJM training for team leaders commenced

1978
April

SEPT (Special English Program of Toyota) commenced

SEPT (Special English Program of Toyota) commenced
1980
October

Training for newly appointed general managers established


1981
January
Toyota Technological Institute established



1982



TJI (Toyota's version of TWI-JI) training commenced

1983
January


Toyota Technician Basic Training (for new employees hired outside the regular recruiting period) commenced

1984
March
Graduate school (master's course) established at the Toyota Technological Institute



1985
July


WSTC training integrated with Toyota technician basic training




TJR (Toyota's version of TWI-JR) training commenced

1988


Cross-Industrial Exchange Seminar established


1989
August
Vertical decision-making structures introduced (proffesional positions)



August
Education & Training Department divided and reorganized into the Human Resources Development Division and International Human Resources Division







North American Executive Seminar (NAES) commenced (conducted through 1991)
1990
April
New assessment system introduced (proffesional positions and shop-floor staff positions)





New employee SL training established

Support commenced for Toyota Jin Bei of China Automotive Industry Technical Training Center


21 Project Seminars started (senior manager training reorganized)




Training for newly appointed department general managers established




Special training for assistant manager-level personnel established


1991
February
Specialist shop-floor staff position system (chief expert (CX) and senior expert (SX)) introduced (shop-floor staff positions )
 
Toyota Skill Development system introduced

 
 
Step-up Seminars established
 

1992
January
Mikkabi Training Center established

 

 
 

CX level maker dispatch training established (conducted through 1998)

1993


New training for general manager-level personnel established


1994


Training course for newly appointed deputy general manager level personnel established




Training courses for newly appointed assistant manager level personnel (internal and external courses) established




Courses for newly appointed assistant sub-section manager-level personnel established




Training for core employees established (manager training and 21 Project Seminars integrated)




Training course for newly appointed manager level personnel (retreat-type course) established




Personal development support program, Stretch, established

1995
January
International Human Resources Division integrated with Human Resources Development Division and reorganized
 


 
 
Pre-transfer training established for transfers within Japan


1996
July
Challenge Program introduced (system for personnel at manager and above level )



 
Professional skills enhancement course established
Career Development Seminar (CDS) established
 
 
1997

Iki-Iki Action Program Introduced (shop-floor staff positions)

Training for newly appointed executives commenced

1998


Management school (now the Executive Development Program) established

Management school (now the Executive Development Program) established
1999
January
Human Resources Development Division divided and reorganized into BR Global Human Resources Department and Human Resources Development Division



January
Grand Expert (GX) system introduced (shop-floor staff positions)



November

Global Executive Forum (GEF) conducted [10]

Global Executive Forum (GEF) conducted [10]
 
Professional Human Resources Development Program introduced (human resources system for administrative personnel at assistant sub-section manager and above level)



 
Global 21 Program launched
Junior Executive Development Program (JEDP) commenced

Junior Executive Development Program (JEDP) commenced
 

Specialist position promotion orientation established (training for core employees terminated)


 

Core specialist training established (training for core employees terminated)


2000
January
BR Global Human Resources Department and Human Resources Development Division integrated and reorganized as Global Human Resources Division

 

 
 

Training for newly appointed chief leaders (CL) and newly appointed managers started

2001
August
e-Learning system introduced
Training for newly appointed SLs started

 
 
 
 

TMMWV (North America) technician training system launched
2002
January
Global Human Resources Division Reorganized and Toyota Institute established



June



Manufacturing Management Course (MMC) for manufacturing affiliates created
October



English-language training for officers commenced (now officer language training)
November



Sales & Marketing Course (SMC) for sales affiliates created
 
New Homi Training Center opened;
- School builting of Toyota Technical Skills Academy and Practical Training facilities of Human Resorces Div. relocated from Head-office area
Special training courses for specialized positions established (training for core employees terminated)
 
 
 

Newly appointed SL Training Course renamed Newly Appointed GM Training Course
 
 
2003
June

Core clerical personnel training established
Leadership development course commenced

September
Global Learning Center established



November



EMC (now ETP, pre-overseas assignment training) fully implemented
 
 
Overseas human resources development and training commenced

Toyota Way Foundation commenced




TMMK (North America) FMDS launched
2004
October

 
 
MDC (Management Development Course) commenced


On-the-job support training course established
Training course for newly appointed GLs commenced
 
2005

Use of Toyota Learning Center commenced
Business basic knowledge and etiquette course for clerical positions created
TCS (Toyota's version of communication techniques) training commenced
Toyota Business Practices-Train- The-Trainer (TBP-T3) commenced
2006


Basic problem- solving course for mid-career new employees created
Toyota Technical Specialization Course restarted
On the Job Development (OJD) commenced


On the Job Development (OJD) commenced
Leadership enhancement training commenced
E-GPC (at TMUK) maintenance training support commenced


Special training courses for specialized positions established
Core clerical personnel training established

 


On-the-job support training course conducted
Business etiquette course established
 

2007
January
Team leader (TL) system introduced (formal establishment of position)



June



Leadership Development Program (LDP) commenced
July
Master development program (proffesional positions) introduced



October



Toyota Way Introduction implemented
 
 
Introductory training course for mid-career new employees created

Establishment of Toyota Technical Training Institute (India Campus) supported
 
 


E-GPC (at TMUK) maintenance training support commenced
2008
May

Introductory training course for mid-career new employees renamed Mid-Career New Employees Administrative Training Course
Training by Role commenced

2009
February
TMC promotes bilingualization


JEDP halted
2010
April

'Our Attitude' published
 



Special training for core Assistant Manager position commenced


2011




Jjikoutei kanketsu (maintaining quality in one's own process) commenced
*1
Training Within Industry (TWI) for supervisors is internal training for supervisors and includes TWI-JI (job instruction), TWI-JR (job relations), TWI-JM (job methods), and TWI-JS (job safety). This technique was developed in the United States and was introduced to Japan by the Ministry of Labour (now the Ministry of Health, Labour and Welfare) in 1950. TWI currently includes the Toyota Production System (TPS) (training name: Standard Work and Improvement), Toyota Job Instruction (TJI) (training name: Job Training Methods), and Toyota Communication Skills (TCS) (training name: Creating a Bright Workplace). TCS commenced in 2005 following a review of the former TJR (the Toyota version of TWI-JR).
*2
The content of the Workmanship Training Course (WSTC) is intended to make participants think about life and happiness within the context of examining the significance of working and mental preparedness for work. The course was launched as a 10 hour course conducted for two hours each day over five days.