Respect for Human Rights

Toyota's Basic Philosophy Regarding Human Rights

The Guiding Principles at Toyota and the Toyota Code of Conduct (established in 1998; revised in 2006), which consolidates Toyota's approach to putting these principles into practice, as well as the CSR Policy: Contribution towards Sustainable Development, which was drawn up in 2008, contain the concept of respecting and honoring the human rights and other rights of all the people involved in Toyota's business. Further, of the two pillars of the Toyota Way."Continuous Improvement" and "Respect for People"."Respect for People" refers to respect for all stakeholders as well as respect for the character and abilities of employees as individuals and facilitating personal achievement by linking the personal growth of employees to company performance. Thus, putting the Toyota Way into practice means respecting human rights. The Toyota Way is the moral foundation for sharing common values with all business units across the world. In addition, various measures are implemented so that employees can work with confidence, vigor, and enthusiasm. Efforts are also made to fully reflect and put into practice such concepts throughout Toyota's global business activities, which includes subsidiaries and suppliers.

Respect for Human Rights
CSR Policy: Contribution towards Sustainable Development (excerpt)
  • We implement our philosophy of "respect for people" by honoring the culture, customs, history and laws of each country. (Guiding Principles 2)
  • We respect and honor the human rights of people involved in our business and, in particular, do not use or tolerate any form of forced or child labor. (Guiding Principles 5)
  • We respect our employees and believe that the success of our business is led by each individual's creativity and good teamwork. We stimulate personal growth for our employees. (Guiding Principles 5)
  • We support equal employment opportunities, diversity and inclusion for our employees and do not discriminate against them. (Guiding Principles 5)
  • We strive to provide fair working conditions and to maintain a safe and healthy working environment for all our employees. (Guiding Principles 5)
  • Through communication and dialogue with our employees, we build and share the value "Mutual Trust and Mutual Responsibility" and work together for the success of our employees and the company.
  • We recognize our employees' right to freely associate, or not to associate, complying with the laws of the countries in which we operate. (Guiding Principles 5)
  • Management of each company takes leadership in fostering a corporate culture, and implementing policies, that promote ethical behavior. (Guiding Principles 1 and 5)

System for Respecting Human Rights

Toyota established in-house CSR Indices to confirm whether business is being executed in line with the concept of respect for human rights, and follow-up is performed for the various functions each year. Toyota requests the implementation of voluntary inspection activities for consolidated compliance once a year at its subsidiaries in Japan, and once every two years at overseas subsidiaries. As a part of this initiative, starting in 2012, subsidiaries have been requested to propose and implement improvement measures addressing human rights and labor issues based on the result of the inspections. In 2012, requests to propose and implement improvement measures were made to those subsidiaries where opportunities for improvement were identified from among Toyota's 119 subsidiaries in Japan and 174 overseas subsidiaries. For suppliers, Toyota established and distributed the Toyota Supplier CSR Guidelines in 2009, which clearly state Toyota's expectations of its suppliers and Toyota's policy of respect for human rights. In addition, Toyota used to request each company to perform self-inspections based on the guidelines. Toyota revised the Toyota Supplier CSR Guidelines at the end of 2012, confirmed conditions using a table of questions that was newly incorporated as a part of its efforts to enhance human rights and labor-related initiatives, and is now making requests for improvement as necessary and following-up to confirm that improvements are made. Toyota will continue to listen to the views of stakeholders and further undertake various types of measures to reflect these views in management.

System for Respecting Human Rights

System for Respecting Human Rights

Measures to Address Changes in Social Demands

Toyota is responding to changes in circumstances such as heightened social demands concerning human rights by continuously enhancing and reviewing its corporate initiatives. For example, in conjunction with the reinforcement of the due diligence concept and the introduction and revision of international norms based on this approach, a Human Rights and Labor CSR Countermeasures Working Group was established in 2011 to incorporate various functions including corporate planning, overseas external affairs, audit, legal affairs, accounting, and human resources with the aim of researching various international norms and investigating measures that Toyota should take. Based on the Group's work, proposals to reinforce and review various CSR measures relating to human rights and labor were made to the CSR Committee, which is now moving towards implementation. The Working Group remains active in 2013, and the reinforcement of measures addressing subsidiaries and suppliers mentioned above is one result of the Group's work.

Putting Respect for Human Rights into Practice: Toyota's Policies and Approaches towards Conflict Minerals

Civilians in certain regions around the world are being subjected to massacres, plunder, abduction, conscription of child soldiers, and other inhumane conduct as a result of armed conflict, thereby giving rise to international condemnation. In the Democratic Republic of the Congo, which is located in central Africa, the unlawful mining and smuggling of the country's abundant mineral resources is said to be a major source of funding for armed groups. Toyota undertakes business with a strong awareness that violations of human rights, environmental degradation, unlawful mining, and other issues in these conflict regions as well as the issue of minerals1 that provide sources of funding to armed groups through such actions are major social issues concerning the supply chain. As a global enterprise, Toyota adopted "Toyota's Policies and Approaches towards Conflict Minerals," which are to be implemented internally and by its consolidated subsidiaries in Japan and overseas with the aim of not using any conflict minerals.which are relating to illegal conduct including human rights raw materials. Toyota is further addressing the issues in the supply chain by asking suppliers to engage in responsible material procurement in accordance with the Toyota Supplier CSR Guidelines. As a part of its efforts to resolve issues regarding conflict minerals from Congo or adjoining countries, Toyota also participates in the Public-Private Alliance for Responsible Minerals Trade (PPA)2 and supports measures such as identifying mines that are not related to conflicts. Toyota will conduct a global survey in 2013 concerning the use of conflict minerals in accordance with the Dodd-Frank Wall Street Reform and Consumer Protection Act. The survey results will also be reported to the U.S. Securities and Exchange Commission in May 2014 and posted on the Toyota website.

Columbite-tantalite (coltan), cassiterite, gold, wolframite, or their derivatives, or any other mineral or its derivatives financing conflict in the Democratic Republic of the Congo or adjoining countries
An alliance providing a platform for coordination among government, industry, private companies, NGOs, etc. to ensure responsible trade by the efforts including identifying conflict-free mines (
Toyota's Policies and Approaches towards Conflict Minerals

We-Toyota Motor Corporation and its subsidiaries promote obtainment of materials with full deliberation and care to avoid the procurement or usage of materials which are unlawful or which are obtained through unethical or otherwise unacceptable means. We recognize that the issue of conflict minerals originated in the Democratic Republic of the Congo or adjoining countries is one of the significant social issues among supply chains. We aim at procurement and usage that are free from conflict minerals originated in the Democratic Republic of the Congo or adjoining countries and relating to illegal conduct including human rights infringement. To realize such procurement and usage, we conduct inquiries tracing back through our supply chains and confirm if conflict minerals are used. And we take appropriate steps to discontinue procurement of materials that can cause social problems or finance armed groups if usage is detected. Based on mutually beneficial relationships, we ask our suppliers to understand our policies and approaches and to promote responsible material procurement.

[Related contents]
Social Contribution Activities (North America)
Toyota Family Literacy Program Marks 20th Anniversary

Toyota believes basic literacy is essential for success in school and work. Toyota Motor North America (TMA) has partnered with the National Center for Family Literacy (NCFL) to run the Toyota Family Literacy Program (TFLP) throughout North America, working to increase the literacy level of both parents and children. Focusing on the fact that children whose parents do not read or write English tend to have a lower literacy level, this program aims to break this cycle by providing a place where parents and children can learn together. The program initially targeted preschoolers and their parents, but is now focused on immigrant families. The program marked its 20th year in 2011.

Comments[Social Contribution Activities] Toyota Family Literacy Program Marks 20th Anniversary

What does the program mean to me? Everything! The parenting skills I received empowered me to become a better mother. My dream of completing my education finally came true. Today I am a college graduate, my daughter is a college senior, my son just finished high school, and my husband is working on his Associate degree in Business Administration.

Peyton Rhone
Peyton Rhone

Breaking the cycle of illiteracy
Breaking the cycle of illiteracy

Cumulative number of families assisted by the program: