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Society

Respect for Human Rights

Fundamental Approach

Toyota’s Guiding Principles, Code of Conduct, and CSR Policy define the concept for respecting and honoring human rights of all people and other rights. In addition, the two pillars of the Toyota Way are “Continuous Improvement” and “Respect for People.” “Respect for People” refers to respect for all stakeholders as well as respect for the character and abilities of employees as individuals and facilitating personal achievement by linking the personal growth of employees to company performance.

Organization and Structure

In 2011, a Human Rights Working Group was established, comprised of various functions including corporate planning (now Corporate Affairs), overseas external affairs, audit, legal affairs, accounting, human resources, and purchasing planning. The group is researching various international norms and studying measures that Toyota should take. Based on the Group’s work, we continuously reinforce and review various CSR measures relating to human rights and labor.

■ Major Initiatives

Toyota
  • Toyota implements a Consolidated Compliance Program for self-checking and performs an inspection and follow-up of various functions each year
Subsidiaries in Japan and Overseas
  • Toyota requires the implementation of the Consolidated Compliance Program for self-checking once a year at its subsidiaries in Japan and once every two years at overseas subsidiaries and requests the proposal and implementation of improvement measures based on the results of this self-checking
Suppliers
  • Toyota requests suppliers perform self-inspections in accordance with the Toyota Supplier CSR Guidelines, which outlines Toyota’s policies on human rights
  • Toyota conducts a questionnaire on human rights and labor, and when needed requests improvements be made and monitors improvement activities
Dealers
  • In Japan, dealers implement self-inspection activities in accordance with the Toyota National Dealers’ Advisory Council (TNDAC) CSR Guidelines which were voluntarily developed and issued by the TNDAC

Toyota’s Approaches to Conflict Minerals Issues

Toyota undertakes business with a strong awareness that violations of human rights, environmental degradation, unlawful mining, and other issues in these conflict regions as well as the issue of minerals that provide sources of funding to armed groups through such actions are major social issues concerning the supply chain. We aim at procurement and usage that are free from conflict minerals originated in the Democratic Republic of the Congo (DRC) or an adjoining country and that relate to illegal conduct including human rights infringement. For that purpose, Toyota will work together with parts suppliers, automotive industry organizations and other relevant organizations.
Toyota is dealing with these issues and has adopted Policies and Approaches to Conflict Minerals Issues—a set of guidelines the company is supposed to refer to in tackling conflict minerals issues. Meanwhile, the company revised the Toyota Supplier CSR Guidelines in 2012, asking its suppliers to engage in responsible material procurement.